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Inside a Secret Software Laboratory
An Ethnographic Study of a Global Software Package Producer
Christine Grimm
110,22 €
+ 220 points
Description
How does one of the world's biggest Enterprise Resource Planning (ERP) suppliers develop software? How do Oracle, SAP, Microsoft and Co really work? Christine Grimm presents a first-hand account of a social researcher who entered the software laboratory of one of the biggest ERP providers. Presenting an in-depth ethnography on how people act within such labs, she reveals the highly unexpected social character of programming and shows how the vendor reorganizes himself to find new ways to respond to the expectations of the market. Furthermore, the author highlights the informal practices when an ERP system, as a defective or incomplete product, re-enters the supplier's labs. The book provides a window into what happens if bugs are dug up and emotions on both the supplier and customer sides are running high.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 289
- Langue:
- Anglais
- Collection :
Caractéristiques
- EAN:
- 9783834933867
- Date de parution :
- 23-01-12
- Format:
- Livre broché
- Format numérique:
- Trade paperback (VS)
- Dimensions :
- 148 mm x 210 mm
- Poids :
- 367 g
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