Vous l’avez sûrement remarqué : notre boutique se pare d’un tout nouveau look frais et moderne ! Notre nom, logo et site ont été repensés, mais rassurez-vous : nous restons la même librairie et papeterie que vous connaissez et appréciez.
Curieux·euse de découvrir l’histoire derrière notre nouveau style ?
Because of his insights and innovative instructional methods, Fred Lanceley has been described as the most knowledgeable individual in the world in the field of crisis negotiations. A bestseller in its first edition, On-Scene Guide for Crisis Negotiators, Second Edition offers practical advice regarding the theory, procedures, and techniques of crisis and suicide intervention and hostage negotiation. The book includes a suicide intervention flow chart and a checklist for investigators assisting negotiators. Two new chapters cover how to negotiate with people under the influence of drugs and/or alcohol and how to contain the situation until a negotiator can arrive.
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