Description

There's no shortage of authors who write books on how to achieve a sustainable competitive advantage in today's marketplace. However, it's uncommon to discover an entrepreneur whose family has enjoyed nearly one hundred years of business prosperity. Richard Dimmitt has a passion for excellence. A respected leader in the automotive industry, Mr. Dimmitt understands what it takes to develop a profitable organization. Moreover, he firmly believes that the foundation of long-term success is grounded in a company's willingness to engage its employees, its customers, and the entire community with a servant's heart. In this book, you'll learn the powerful and practical formula that the Dimmitt Automotive Group employs to create a legendary service environment. You'll discover proven principles of leadership that will enrich you both personally and professionally. Apply the timely lessons contained in Servant Hearts and your company will experience unparalleled levels of employee productivity, customer loyalty, and community support.