Les deux royaumes

Eric-Emmanuel Schmitt

Description

Systemic Team Coaching STC is a complex and powerful intervention in organisations. We define it as:

A process of coaching the whole team together and apart, over a designated period of time to enable it to

Align on common purpose
Collaborate and learn through diversity
Develop collective leadership
Achieve performance objectives
Effectively engage with their key stakeholders
Jointly transform the wider business

To achieve this STC draws on a range of adult and organisational learning theories and practices that include

Individual Coaching
Group Coaching of managers/leaders who share an interest in a project but have no collective responsibility
Team Building activities to develop a new team or one in a transitional stage to value and utilise diversity and difference
Team Facilitation of a meeting process to help the team be more effective eg. in decision making
Inter-Team Coaching - facilitation of teams in the wider system to collaborate
Organisational Development - attending to how the team impacts and is impacted by organisation

The systemic team coach views the team through 6 Lenses

Individual team members
Interpersonal relationships
Team Dynamics
Team Tasks - strategy, objectives, systems
Stakeholder interfaces
Wider Systemic Forces

The 5 Disciplines Framework is the key structure that addressed the internal and external elements and guides the systemic team coach in attending to where the team needs to work to be most effective. These are:

Stakeholder Expectations - what the team needs to deliver to external parties
Team Tasks - what the team does internally to meet those expectations
Team Relationships - interpersonal and leadership dynamics internally to the team
Stakeholder Relationships - how the team connects to those it serves
Team Learning - how the team develops to meet future challenges

A diagnostic tool Team Connect 360 that generates valuable data on the performance of the team now and after the STC intervention is explained and available for use.

The 5 Phase SIDER STC Process is a robust and practical method for engaging with a team. It involves

Scoping the initial work with the Sponsor and Team Leader
Inquiry - generating data into the how the team is performing against the 5 Disciplines (use of TC360)
Developing an agenda for the work with the Sponsor and Team
Execution of that agenda through coaching with the team
Review and evaluation of results

Case studies and examples are given throughout to illustrate how the theory is applied in practice

The book addresses other important elements