- Retrait en 2 heures
- Assortiment impressionnant
- Paiement sécurisé
- Toujours un magasin près de chez vous
- Retrait gratuit dans votre magasin Club
- 7.000.0000 titres dans notre catalogue
- Payer en toute sécurité
- Toujours un magasin près de chez vous
The Problem with Quality Management EBOOK
Process orientation, controllability and zero-defect processes as modern myths
Bettina Warzecha
13,99 €
+ 13 points
Description
Is the world predictable? Can we manage economic risks by using standards and indicators? Hardly any bank that got into the red in the aftermath of the US real estate crisis, was there without a differentiated quality management system. The book by Dr. Bettina Warzecha shows how quality management can not only reduce the quality of services and products of all kinds. With the help of quality management the way is open to a variety of possibilities to burn organizational knowledge, to waste employee competences, to drive away customers, to notch up financial losses, and to block the ability of management to make decisions in the long run. The author, who also taught this subject at the University of Göttingen, Germany, takes the reader on a journey to the epistemological roots of human thinking and pondering, which are probably not ignored as thoroughly and completely in any other subject area than in quality management.
Spécifications
Parties prenantes
- Auteur(s) :
- Editeur:
Contenu
- Nombre de pages :
- 148
- Langue:
- Anglais
- Collection :
Caractéristiques
- EAN:
- 9783981863826
- Date de parution :
- 09-07-17
- Format:
- Ebook
- Protection digitale:
- Digital watermarking
- Format numérique:
- ePub
Seulement chez Librairie Club
+ 13 points sur votre carte client de Librairie Club
BLACK FRIDAY
BLACK FRIDAY
INSPIRATION
Les avis
Nous publions uniquement les avis qui respectent les conditions requises. Consultez nos conditions pour les avis.